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Product Safety Recall

 

In 2018, KitchenAid Australia and New Zealand issued a recall regarding the KitchenAid Electric Kettle 1.7L with the following model numbers*:

5KEK1722AAC
5KEK1722AER
5KEK1722AOB
5KEK1722ACU
5KEK1722ASX

*Please note this only affects models sold between October 2013 to June 2017. The affected models have serial numbers beginning with YA342XXXXX through YA724XXXXX. To check your serial number, please look at the bottom of your kettle.

Defect: The handle on the kettle may become loose or separate from the body of the kettle.

Hazard: If the handle detaches during use, a consumer could be scalded or burned. The defect has occurred and caused injuries to consumers. 

If you are in possession of an affected model, please cease using the product immediately. Please complete the kettle recall form below to arrange a full replacement of your kettle.

Kettle Recall Form

If you are unsure or have any questions regarding your KEK1722 model, please give our Customer Service team a call on 1800 990 990 and our team will be happy to assist.